What are lab-grown gemstones?

Lab-grown gemstones are created in a controlled laboratory environment using advanced technology that replicates the natural growth process. They have the same physical, chemical, and optical properties as mined gemstones — but are more eco-friendly and affordable.

How are lab-grown gemstones different from natural gemstones?

The key difference lies in their origin. Natural gemstones are mined from the earth, while lab-grown gemstones are created in laboratories. Lab-grown gems are conflict-free, have minimal environmental impact, and usually offer better value for the price.

Will lab-grown gemstones fade or lose brilliance?

No. Lab-grown gemstones have the same hardness and durability as natural gemstones, so they will not fade or lose brilliance over time.

Your gemstones deserve trusted certification. We provide official grading reports from GIA, IGI, AGL, and more.

📘All purchases come with a complimentary AGL gemstone certificate.

Other certifications such as GIA and IGI are available upon request for an additional fee.
If you prefer a specific certificate, please notify us in advance and leave a clear note with your order, as these reports require extra processing time and cost.

Can I customize jewelry using loose stones?

Absolutely! You can choose from our selection of loose stones to create a one-of-a-kind engagement ring, necklace, earrings, or other jewelry. Contact us to start your custom design process.

How do I choose the right loose stone?

Consider the "Four Cs" — Cut, Color, Clarity, and Carat weight — to find the stone that best matches your style and budget. We also provide a buying guide for beginners.

👉 [ View Buying Guide ]

What materials do you use for jewelry?

We use premium materials such as 18K gold, platinum, and 925 sterling silver, combined with lab-grown gemstones for each piece. Every item is carefully handcrafted to ensure quality.

At CheraJewelry, we are pleased to offer seasonal promotions and exclusive discounts to enhance your jewelry shopping experience. Please read the following terms carefully regarding the use of promotional offers on our website.

🛍️ General Terms:

All promotional offers are available for a limited time only, while supplies last.

Discounts apply only to eligible items as listed in the promotion details.

Promotions cannot be applied retroactively to past orders.

Only one promo code may be used per order, unless otherwise specified.

💳 Types of Offers:

Sitewide discounts will be automatically applied at checkout or require a code.

Limited-time offers may include flash sales, bundle pricing, or gift-with-purchase promotions.

First-time customer discounts are valid only on the first order placed under a unique customer email.

📌 Exclusions:

Custom or made-to-order jewelry pieces may be excluded unless otherwise noted.

Gift cards, taxes, and shipping fees are not eligible for discount unless stated.

Offers may not be combined with other ongoing promotions, unless specified.

⏳ Validity:

Promotional codes must be entered at checkout before payment is completed.

We reserve the right to modify or cancel any promotion at any time without prior notice.

In-stock items ship within 3–5 business days. Custom orders may take 2–4 weeks depending on design complexity. We offer worldwide shipping with tracking and insurance.

Our Quality Commitment

We are dedicated to providing our customers with the highest quality loose stones and jewelry. Each piece is carefully crafted and rigorously inspected to meet our strict standards for beauty, durability, and authenticity.

• Premium Materials: We use only high-quality gemstones and precious metals to ensure exceptional brilliance and lasting value.
• Expert Craftsmanship: Each gemstone is meticulously hand-cut and polished by skilled artisans, with a keen focus on detail and precision.
• Authenticity Guarantee: All loose stones and jewelry are guaranteed to be as described. Certificates or grading reports are provided for qualified stones.

Quality Guarantee

• We guarantee that your jewelry and loose stones are free from manufacturing defects at the time of delivery.
• In the rare event that a manufacturing defect is discovered, we will repair or replace the item at no additional cost within one year of the purchase date.
• This guarantee does not cover damage caused by accidents, misuse, improper care, normal wear and tear, or unauthorized modifications.

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your loose stones or jewelry under the following conditions:

• Returns must be requested within 7 days of the delivery date.
  
• Items must be returned unused, undamaged, and in their original condition, including all certificates, tags, and packaging.
  
• Custom-made, resized, or engraved pieces are not eligible for return.
  
• Stones that have been set, mounted, or altered in any way are not returnable.
  
• All original certificates (e.g., grading reports) must be included. Missing certificates may result in a replacement fee or rejection of the return.

• In the rare event that a manufacturing defect is discovered, we will repair or replace the item at no additional cost within one year of the purchase date.
  
• This guarantee does not cover damage caused by accidents, misuse, improper care, normal wear and tear, or unauthorized modifications.

Return Process

1. Please contact us at [your email] to request a return authorization before sending any item back.
   
2. Carefully pack the item to prevent damage during transit. We recommend using the original packaging whenever possible.
   
3. Use a trackable and insured shipping service. We are not responsible for loss or damage during return shipment.
   
4. Once received and inspected, we will notify you regarding the approval or rejection of your refund. Approved returns will be refunded to your original payment method within 5–10 business days.
   

Important Notes

• Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer.
  
• A restocking fee may apply to certain items (please inquire when requesting authorization).
  
• Customs duties, taxes, and any related fees are non-refundable and must be covered by the customer.

If you have any questions, please contact us at [your email] or [your customer service number]. We are here to assist you.

💎 Bring your sparkle back to life!💎

Enjoy exclusive discounts on redesigns and custom jewelry when using loose stones or jewelry purchased from our store.

Let your gemstone or jewelry take on a renewed identity, carrying every emotion and love, to be cherished forever.

We welcome wholesale and custom B2B inquiries for loose gemstones and jewelry. Whether you're a retailer, designer, or sourcing agent, we offer flexible solutions, competitive pricing, and quality assurance.

Please contact us with your business details, estimated quantities, and specific requirements — our team will get back to you promptly.

At CheraJewelry, your privacy and trust are extremely important to us. We want to assure you:

• We do not sell, rent, or share your personal information with third parties for marketing purposes.

• Your data is used only to process your order, provide support, and improve your shopping experience.

• All payment transactions are processed through secure and encrypted gateways — we do not store your full payment details.

• Your contact and shipping details are strictly confidential and only accessible to authorized personnel.

• We may use cookies to improve site functionality and offer a smoother experience, but you can manage these settings anytime.

We respect your privacy — always.